Note Change of Venue
January 12, 2016 DE SHRM Chapter Dinner Presentation
Sheraton Wilmington South Hotel, 365 Airport Road New Castle, DE 19720
Silent Judgment: Turning Bias into Influence
Paul McMurray, Insight Management Consulting
Approved for 1.25 SHRM Certification and HR Certification Institute Credits
The best leaders know how to discuss the undiscussables. This session will focus on seven key undiscussables that have a disproportionate impact on whether a firm, a work team, or an individual is judged to be prejudiced. When one of these problems occurs, it is rarely confronted or discussed, and yet each is very likely to lead to judgments about intolerance and bigotry.
If you can identify the undiscussables, then you can bring them into the open, discuss them, and in many cases resolve them. In fact, studies have found that a small minority of people in most organizations are already discussing and resolving them. They speak up when others don’t. They have the crucial conversations, and, when they do, relationships and reputations are preserved.
In this workshop we’ll introduce these seven undiscussables, provide tips on mastering crucial conversations required to correct them, introduce a survey you can use to learn whether they are present in your own organization, and illustrate what leaders can do to encourage crucial conversations at an organizational level.
Presenting a few of these undiscussables
Providing tips on mastering crucial conversations required to correct them
Introducing a survey to help you learn whether biases are present in your own organization
Illustrating what leaders can do to encourage open discussions at organizational level
Paul McMurray's BIO
For more than 20 years, Paul has worked with organizations to help them transform their cultures so employees can openly discuss delicate issues and hold one another accountable.
As a VitalSmarts Certified Master Trainer, Paul has an extensive background in training Crucial Conversations, Crucial Accountability and Influencer, and in certifying trainers of these programs. Since 2004, Paul has focused his organization’s work on communications and leadership. He has had the opportunity to speak on and teach these concepts all over the world to all types of organizations from Dubai to Malaysia and Trinidad to Toronto.
Paul has 10 years of teaching in higher education, three years at Penn State University and seven years at Monroe Community College in Rochester, NY. He has a master’s degree in Economics, is an executive coach and is working on his Ph.D. in Business Psychology.