Organizations Don’t Innovate…People Do

Stephen C Lundin, Ph.D.


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Delaware SHRM

November 4, 2009



FOUR Challenges to Innovation


Clutter

Normality

Failure

Leadership



CAT Nip


I never did a days work in my life.

It was all fun.

Thomas Edison



The Back Story.

Your Story



Life 1: CATS Create an Innovation 
Friendly Environment


-Eliminate clutter

-Reduce distractions

+ Build a greenhouse

+ Create spaciousness

Quirky


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CAT Nip


If you carry your childhood with 

you, you never become older.

Abraham Sutzkever



Life 2: CATS are Prepared 
for Innovation


Clarity (5 Why’s) 

Commitment

Content (Knowledge Files)

Access

Innovation favors a prepared mind.

Heady


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Life 3: CATS Know That Innovation 
Isn’t Normal


Routine/Paradigm

Habit/Box

Associative

Boundaries

The Veggie Stand

London Accidents

My Head


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CAT Nip


If it weren’t for electricity we would

be watching television by candlelight.

George Gobel



Life 4: CATS Welcome Physical 
Provocation


Examples of 

physical provocation:

•The Bridge
•Idea Box
•Travel
•A Break
•Tragedy
•Change
•Active and Natural


Action


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Life 5: CATS Enjoy Social 
Provocation


Brainstorm

Medici

Experience Zones

Juice the Jam

Innovation at the Point of 

Contact and the Emotional

Connection

Jabber Cats


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CAT Nip


Did you hear about the optometrist who

fell into a lens grinding machine

and made a spectacle of herself? 



Life 6: CATS Promote Intellectual 
Provocation


de Bono

Lateral Thinking

Opposites (Mick)

Movement

Random

Six Hats

Missing Element

What if?

SmartyCat


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Life 7: CATS Say ‘How Fascinating!’


The Learning Curve

Three Diabolos

Mistakes are gifts

Curious Cat


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CAT Nip


Failure is the opportunity to begin

again more intelligently.

Henry Ford



CAT Nip


Failure is success if we learn from it.

Malcolm Forbes



Life 8: CATS Fail Early and Fail Well


Rapid Prototyping

Best Failure Award

Communication

Writers Write

Splat Cat


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Life 9: CAT Wranglers Understand 
Natural Energy


Leadership Matters

3 Faces of Leadership

Natural Energy Rules

Encounters with Natural

Energy

•FISH!
•Top Performer
•Good to Great


Wrangler Cat


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CAT Belts


1. Canary Yellow

2. Green

3. Black


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bradybunch
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Contact Info


slrunner@aol.com

www.loops4biz.com (blog located here)



HR Provocations


Sweet Darkness and Life

Stop the Line

360 Feedback and FISH Sticks

Two levels of recognition (Ubuntu)

Customer Service?

Three Faces of Leadership

Simplicity vs Complexity

Juice the Jam (Top Performer)