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2107 Conference Session Descriptions
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October 5th - 6th, 2017

Dover Downs

Dover, Delaware


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Thursday Session Descriptions  

Thursday, October 5

9:00 - 10:15 AM Opening Keynote  

What if Everything You Know about Personality Styles Training is Wrong?, Merrick Rosenberg, Take Flight Learning

Even though the DISC profile is one the most commonly used assessment tools in companies around the world, it regularly fails to produce a lasting impact. And while people are endlessly fascinated by their results, awareness does not often translate into sustained behavioral change. Merrick Rosenberg, author of The Chameleon and CEO of Take Flight Learning, will reveal how to utilize the DISC styles to get results.

Based on more than 25 years of experience with personality assessments, he shares his reimagined approach to this age-old model. In this highly interactive and engaging session, attendees will discover how DISC training can be reinvented to make it more engaging and sticky. By reframing the styles to shift from meaningless letters to visual symbols, you will learn how to place the styles into long-term memory rather than having them be just a fleeting fascination. Merrick will demonstrate that DISC is not about graphs and reports, but rather about application.

You will learn how to use DISC to adapt to the people around you to build stronger relationships and get results. Merrick has combined his team building background of creating and leading experiential training programs for Team Builders Plus since 1991 with his experience in teaching the DISC model to more than 25,000 people over the past 25 years. The result is a revolutionary new way to approach teaching people about the personality styles.


10:30 - 11:30 AM  Concurrent Sessions

Keys to Developing a more Inclusive Workplace: Diversity Trends, Beth Zoller, XpertHR

This session explores diversity trends and offers insights to help organizations benchmark diversity efforts and results. It will highlight the benefits of diversity and provide guidance on accommodations and policies to make workplaces more inclusive. Legal requirements, risks and challenges as well as best practices to manage diversity challenges will be highlighted. Findings from XpertHR’s diversity and inclusion survey will be reviewed.

Build Team Trust and Alignment and Create Results, Cindy Davidson, Corexcel

This session will introduce you to the concepts of "The Five Behaviors of a Cohesive Team",  an assessment-based program based on Patrick Lencioni's Five Dysfunctions of a Team.  We'll facilitate robust discussion on the importance of building trust and why having healthy conflict is critical for producing results. Participants will be engaged in exercises that will help them identify healthy and unhealthy behaviors in their own organizations.  

MineFit: An Innovation in Wellness and Scalable Applications, Monica L Pampell, PentaFit LLC

Join Monica Pampell MS, President of PentaFit LLC, for an interactive speaking event and a comprehensive overview of innovative wellness program design using the case study: MineFit.This presentation will help guide your wellness program foundations and provide scalable applications. MineFit, specifically, seeks to offer workers the amenities and guidance they need to stay healthy,engaged, and sustained while at work. This presentation will also take you through important regulations to be aware of when implementing your new program features. You will leave with a wellness starter guide and the do’s and don'ts of wellness programming.

1:45 -2:45 PM Concurrent Sessions

Managing Threats of Violence: Best Practices Using EAP in High-Risk Situations, Matt Verdecchia, Health Advocate

Incidents involving violence, threats of violence, and other misconduct due to domestic issues, volatile employees and other causes are all too common in the workplace. Understand the potential impact of violence on your organization. Learn how to identify, investigate and possibly prevent violent incidents and related misconduct involving employees, as well as create an effective prevention and response plan to address this critical issue. Matt will also discuss available resources to help HR leaders manage these issues within the workplace.

How and Why Supplier Diversity Supports Workforce D&I Efforts and Effects, Michelle Morin, State of Delaware Office of Supplier Diversity

Diversity and Inclusion are a business imperative. D&I adds positively to employee engagement and retention, enhances business relationships with suppliers and customers, and positively impacts the bottom line! Organizational commitment to Diversity and Inclusion should no longer be limited to headcount in your employee ranks. This session will explore the opportunity to realize the potential of D&I in business relationships and how that positively impacts your workforce, increases engagement, and impacts the bottom line.  


We Are Hired To Do A Job, But Paid To Achieve Results: Culture & Strategy, Jack Gottleib, Total Solutions Group

As the world of business and our needs continue to shift, we must understand what it really takes to translate our core initiatives into performance improvement that yields breakthrough results. We will learn and experience real time the 5-step platform it takes to do that for any c-level, project based, department or companywide initiative while driving immediate impact to your critical objectives. Leaders will learn and be able to apply:

  1. True Clarity™: Create the strategic blueprint that will align the core objectives of your organization, the needs your initiatives are focused on, along with the right metrics to ensure you optimize the ROI you need to deliver on.

  2. Aligned Accountability™: Design and execute initiatives that will foster executive buy in that you can then mobilize full support from all business units, departments and stakeholders on

  3. Purposeful Execution™: Learn and integrate the framework for results-based action planning and follow-up support that will yield real improvement inside of a 90 day period the balances benchmarking and adaptability that works

3:30 - 5:00 PM General Session

Mega Session: The Good, The Bad and The Ugly: An Overview of Labor and Employment Issues, Young Conaway Stargatt & Taylor, LLP., Barry Willoughby, Bill Bowser, Scott Holt, Michael Stafford, Margaret DiBianca and Lauren Russell

This session will provide an overview of the most important legal developments in 2016 and what you can expect from the new administrations (both Federal and State) in the months and years to come.


Friday, October 6, 2017


9:00 – 10:15 AM General Session

HR and Cultural Evolution at WL Gore, Jane Rosenzweig, W.L. Gore & Associates, Inc.

The session will provide an overview of WL Gore & Associates and how our unique culture has evolved over 60 years to position ourselves for future success. As part of this organizational evolution the session will focus on the role that HR has played in supporting this culture and how the HR function at WL Gore has had to evolve to appropriately have organizational impact. The session will go deeper into the change process HR has experienced, our current state and where we are heading. We will consider the challenges the function has made in making this change and aspects that have enabled the change. 

10:30- 11:30 AM Concurrent Sessions

Demonstrating the ROI of HR for your Business, Warren Cook, SymbianceHR, LLC

HR Practitioners work diligently each day to perform a wide range of tactical and strategic activities to support their employer. Leadership can often struggle with recognizing the impact or value of the HR practitioner’s contributions. Is leadership to blame for this perspective? It is time to reinvent your value proposition for your organization and leadership by learning how all the tactical and strategic activities you perform directly impact the success of the business.


This session will help you understand how to develop and effectively articulate the ROI of HR for your business, strengthening your engagement with leadership and opportunity to become a more influential member of the organization.


4 Steps to Effective Coaching and Mentoring, Paul McMurray, Insight Management Consulting

In the field of employee development, an area that creates much confusion is the differences between business coaching and business mentoring.

This confusion often causes companies to opt for mentoring or coaching without understanding that they serve a different purpose and follow different paths to employee development. A failure to understand these differences often leads to disappointing results and the (understandable) mistake of blaming coaching (or mentoring) rather than realizing that the company created the wrong system.

Creating your External Talent Pool, Kevin Cameron, Connect Delaware/Exclusive Search Connections              


The hiring process has evolved from a stake in the dirt, advertising help wanted, to a message delivered to your handheld device informing you that if you just had a disagreement with your boss, “Today is your lucky day”.  Companies still hire applicants who simply express interest and recruit using basic employee referrals.  But today, companies looking to incorporating top talent utilize a more precise and focused methodology to connect with people who can connect today's strategy with tomorrow’s goals.


12:00 - 1:00 PM General Session

Speak Like a Leader: Lessons from TED Speakers, John K Bates, Executive Speaking Success, LLC

 Ask yourself: What is the one thing everyone in every company in every vertical in every country in the world does daily? It’s the same thing that is the most under-invested in skill at any and every company in the world: Communicating. Communicating with Human Beings is not Logical, it’s Bio-logical. But, when you know the biology underlying human communication you can make it logical again and be far more successful.


1:15 – 2:15 PM  


Panel: Employment Discrimination: Focus on Pregnancy & LGBT Issues,

Jennifer C.Jauffret, Esquire and Lori A. Brewington, Esquire, Richards, Layton & Finger, P.A.

Maureen DiEleuterio, Vice President, Human Resources, Talent Management & Development for HBCS

Jessica Blome, Administrator of the Delaware Department of Labor’s Office of Anti-Discrimination



This presentation will provide participants with an understanding of the current and evolving employment discrimination legal landscape primarily related to pregnancy and LGBT issues. This presentation will provide HR professionals with a breakdown of the applicable laws, general guidelines, best practices and the necessary tools to decrease the likelihood of claims of discrimination and retaliation made by employees who are members of these particular protected classes and who may require accommodations under federal and state laws. To learn to better apply the law to the workplace, the speakers and participants together will discuss difficult cases and scenarios of claims of discrimination, retaliation and/or an employer's failure to accommodate its employees in the workplace.


Amplify Your i-Q (Innovation Quotient), Michael Brenner, Ed.D.,Right Chord Leadership


Experts are calling on today’s HR departments to embrace innovation. Dr. Michael Brenner of Right Chord Leadership will demonstrate how HR practitioners can increase their “i-Q” to become more valuable contributors. The program examines two unique pathways to innovation: design thinking and jazz. Dr. Brenner, a professor of organizational behavior and a professional musician, will demonstrate how to connect the dots fron the world of creativity to the world of HR to foster bold, paradigm-busting ideas.

Breaking Through Barriers: Creating Retirement Plans that Work, David Sandstead, Principal Financial Group®

Are your Employees  Able to Retire? Breaking Through the Barriers: Creating Retirement  Plans That Work  will cover the evolving               focus of human resources professionals to that of employee retirement readiness. Plan evaluation + high employee participation and savings rates + an outcomes-focused investment strategy are the formula for retirement plan success. David Sandstead of the Principal Financial Group® will discuss how to plan for, implement, and deliver an optimal  retirement plan.

2:30 - 3:30 PM

Employee Health & Welfare Benefits - A Practical Guide, Wendy K. Voss, Potter Anderson & Corroon LLP

Designed for the hands-on benefits specialist up to the executive director of HR, this presentation will educate the attendee regarding the universe of documentation required to establish and appropriately administer employee group benefit plans. It also will update you on the latest legal developments in the employee benefits arena. The knowledge gained will allow your company to guard against the risks attached to a compliance failure, and will position the HR professional to provide guidance on benefits issues to key stakeholders and advice to management.


Starting the Dialogue: Depression in the Workplace, Carol A. Kivler, MS, CSP, CMT, Kivler Communications

 It’s time for an open dialogue about depression and mental illness in the workplace. An estimated 1 in 5 adult Americans suffer from a diagnosable mental health disorder. The number one cause of adult disability worldwide is psychiatric disease. The decrease in productivity, increased errors, absenteeism, presenteeism, short/long term disability cause staggering financial losses to corporate America. Carol equips attendees with strategies to create an atmosphere that respects and responds to a workforce affected by depression and mental illness and addresses the pervasive stigma that prevents employees from admitting they are suffering from a mental illness.

Containing Costs in 2017: What Can Employers Do?, Anthony Carlozo,  Trion Group, a Marsh & McLennan Agency, LLC

Healthcare premiums have spiraled out of control – continually rising with no relief in sight! Unfortunately, during this challenging period, employers need to shift all or part of these costs to employees. The fact that wages are stagnant or rising slowly, puts great pressure on many company's workforce.


Join Anthony Carlozo as he expands on the dilemmas companies face. Learn how to address imbalances as he shares industry benchmarks, common negotiation practices, and the levers employers can break down by employer size.


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