Monthly Member Spotlight: An Interview with Charlotte Crowell
Tuesday, January 22, 2019
Posted by: Emma Pautler
Introducing the Delaware SHRM Monthly Member Spotlight! Each month we’ll showcase a member who’s making waves in the HR field. Get to know your colleagues at Delaware SHRM and take pride in associating with some of the top professionals in the region!
An Interview with Charlotte Crowell of the Delaware River and Bay Authority
Charlotte has worked in HR for over 30 years. Currently she is the Chief Human Resources Officer (CHRO) at Delaware River and Bay Authority. Prior to that, she was the CHRO for New Castle County Government and her first HR positions were with Hercules Incorporated for over 20 years. Charlotte received her BS degree from Goldey Beacom College and holds the SHRM-SCP and SPHR designations. She is a member of the National Public Employer Labor Relations Association (NPELRA) and a charter and board member of the DE Chapter of NPELRA.
We recently caught up with Charlotte and she shared a little of her heart with us. Read the interview below.
What’s the best piece of advice you received along the way as you were building your career in HR?
The best piece of advice I received as I was building my HR career was to listen carefully, be respectful, be fair, be consistent, be open to change, be true to myself, and have passion for your profession.
If you could live (and work) anywhere in the world, where would you go?
I have travelled quite a bit in my personal and business lives. If I could live (and work) anywhere in the world, I am there--United States of America, First State of Delaware, Wilmington! This is an amazing place to live and work with opportunities to be part of whatever you choose.
Outside of your work in HR, what wakes you up in the morning?
What wakes me up in the morning is first, love of family, continued good health and God’s unending love. Next, assisting, supporting, and mentoring others -- give back at every level -- personally and professionally. Finally, the opportunity to positively make an impact on someone's life.
In the words of Maya Angelou, “I’ve learned that people will forget what you’ve said, people will forget what you did, but they will never forget the way you made them feel.”
What is a current issue you are passionate about?
A current issue I am passionate about is shaping health care laws so that it is affordable and accessible for all.
What advice would you give to a new college graduate?
The advice I have given to new college graduates is to be open minded, think critically and never stop learning. Always have multiple mentors in your life--someone who will tell you the truth and keep you grounded.
Anything else you'd like to share with us?
It is an honor to be featured as an HR professional, having worked in private and public sectors, internationally, statewide, county and bi-state. I will write a book one day about my professional learnings – the joys and challenges. HR is a great profession that can sometimes leave you asking yourself “Have I done enough or have I done all that I can do, is there anything else to contribute, another way?"
Be sure to say hello to Charlotte when you see her at one of our monthly meetings! Do you have a member in mind that you feel is doing notable work in HR? Nominate him/her to be next month's featured member! Nominate here!