2018 Conference Mega Sessions
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2018 Delaware SHRM State Conference Mega Sessions


Jack Gottlieb

Total Solutions Group, LLC

Leadership Is About Purpose, Not Position

****Approved for HRCI Business Credit

Session Description:

Achieving the breakthroughs we want for our organization is based on a three critical factors. First is our approach in how we align our infrastructure for how people are supposed to succeed with the business model for how we best create value and grow as a result. The second is in how we improve the processes we have to run and drive our organization to be the most efficient and productive we can. The third is how we truly evaluate and improve our people throughout the year not just for year-end reviews. The impact is having people at every level take ownership for how to drive breakthrough results and capability that everyone will replicate going forward.


Jack Gottlieb is a results generating executive with 18 years of proven high level success in building and turning around organizations to achieve their optimal potential and performance.  Jack is the Founder & Chief Executive Officer of the Total Solutions Group a strategic consulting, training and coaching firm he founded in 2004 to create and deliver what is Really Most Important™ for an organization to fully thrive in the marketplaces they operate while delivering the value their customers truly need. They ensure this generates the results that their people will take ownership of and replicate going forward for their organization.

Total Solutions Group’s work is centered around becoming a strategic partner to their clients to uncover, build and drive forward the change they need while holding them accountable throughout the process. They bring distinct capability & breakthrough thinking in culture/organizational transformation, organization wide strategic planning & alignment, leadership development (executive level down to first time managers), performance optimization and large-scale change management.

Under Jack's leadership they have had the honor to work with over 150 companies ranging from organization’s who are small scale start up to mid-size organizations who are in hyper growth mode too large and publicly traded. These organizations have been domestic and global and occupy a variety of industries. Some of their clients include: Bosch, Formosa Plastic, Gaming Labs International, Genentech, Microsoft, Comcast, Treasury Executive Institute, Mountain America Credit Union and Wakefern Foods (Shoprite Supermarket). They have driven over $125 million in ROI for their clients in profitability, performance, and cost reduction. The growth and impact has led to the following recent awards due to their work

Two of their clients: Genentech & Mountain America Credit Union were awarded the prestigious Learning Elite Award by Chief Learning Officer Magazine in having outstanding learning functions/practices that generate top and bottom line results for the 5th year in a row. Mountain America Credit Union was #10 in 2017

Jack also was personally awarded in February 2015 The World HR & Training Congress’s Global Training & Development Leadership Award

Prior to launching the Total Solutions Group Jack served as the Executive Team Lead for Collegiate Empowerment which under his leadership became the leader in student & professional development in colleges and universities. They served over half of the 4000+ universities/colleges across the United States. He also was a senior consultant & trainer for Dale Carnegie Training where his focus was growth in their corporate on-site training as well as their public programs. 

In addition to his executive career Jack has a relentless passion for higher education and is actively involved with two universities. The first is Kutztown University where he is the Chair of the College of Business Advisory Board. Under his leadership they have transformed their culture and approach to now strategically lead the business school over the next 5-7 years to be one of the top in the state of Pennsylvania. The second is with Rider University with their Center for the Development of Leadership Skills. Jack helped build their core leadership skills program which provides students the real-time skills and practice to develop the confidence, skills and plan to truly succeed when they graduate. Rider University since then has consistently been ranked one of the top 20 in the country by Leadership Excellence Magazine for outstanding leadership development at a University/College.

Jack received his Bachelor of Science from Kutztown University in Marketing/Management with a concentration in I/O Psychology. He is married living with his wife Jennifer in Jackson, New Jersey with his 2 children Allison & Brandon and their new puppy Baymax.


Session Title:

The Good, The Bad & The Ugly

****Approved for HRCI Business Credit

Session Description:

Sexual Harassment Update:  Delaware Equal Rights Amendment, HB360, and its implementation, etc.

Summary: This is the first leg of an amendment to the Delaware Constitution to provide equal rights on the basis of sex. There is no Equal Rights Amendment to the United States Constitution. While Congress passed the Amendment in 1972, it was not ratified by the requisite number of states by the 1982 deadline. Delaware, however, was one of the first states to ratify the Amendment. About half of the states across the country have passed Equal Rights Amendments to their state constitutions in order to provide protection against discrimination based on sex. Without an Equal Rights Amendment, women's rights and protections are limited. This Amendment is necessary to correct a constitutional shortcoming, reduce sex-based disparities and to codify our State's value of equality.


State WARN Act:  The Essentials

Summary: When a Delaware employer conducts a mass layoff, downsizes, closes a plant, or otherwise cuts a significant number of jobs, employees have certain rights. Unfortunately, employees are not legally entitled to keep their jobs, be hired into open positions within the company, or be considered for rehire. Employers are not prohibited from laying off workers when financial times get tough.  The law does give employees the right to a certain amount of notice before a plant closing or large-scale layoff. If the employer fails to give proper notice, employees are entitled to damages.  The federal Worker Adjustment and Retraining Notification (WARN) Act gives employees these rights. Almost half of the states have similar laws; some go further to require that employers pay a small severance or continue employee health benefits for a short period after the layoff. However, Delaware is not among them: Delaware employees are protected by the federal WARN Act only.

Drugs in the Workplace:  the opioid epidemic, an update on the Delaware Medical Marijuana Act, etc.

The mission of the Office of Medical Marijuana (OMM) is to protect Delawareans  through proactive monitoring and enforcement of the Delaware Medical Marijuana  Act and accompanying regulations.Rigorous inspection of the regulated vendors  minimizes the risk to human health and environmental impact. OMM accomplishes  this mission by:

  • Working with the regulated vendors to ensure safe and effective products are available to Delaware’s registered patients
  • Stringent control of product inventory to eliminate diversion and use of Medical Marijuana products by non-patients
  • Briefing the medical community on their protections and limitations involving the Medical Marijuana Program
  • Involving state and local community leaders in discussions pertinent to issues affecting communities
  • Close coordination with state and local law enforcement on concerns dealing with the Compassion Centers
  • Responsiveness to Delaware’s registered patients
  • Federal Law Update:  what’s up at the NLRB (hint:  it’s a lot!), implementing Janus, and a summary of several key case law developments



    Bill Bowser

    Scott Holt

    Barry Willoughby



    Session Title:

    C-Suite Panel Discussion: Future of HR, the Role of Technology and Observations from Local C-suite Leaders about the Changing Tides in our Workforce.

    ****Approved for HRCI Business Credit

    Session Description:

    We saved the best session for last!  Closeout an action-packed conference with our C-suite panel discussion around the future role for Human Resources, with our Keynote speaker, Jennifer McClure,  and other outstanding local C-suite leaders including; Deborah Bagatta-Bowles, CEO of the YMCA of Delaware, Doneene Damon, EVP of Richard Layton & Finger, and Todd Bavol, CEO of Integrity Staffing!  Wali Rushdan from Fox Rothschild will be leading the discussion.  The panel will discuss business trends they see that will impact the role of Human Resources now and in the years to come.  They will cover the role of technology and how Human Resources professional should be leveraging these assets to help move their organizations forward.  The panelist will also discuss how Human Resources Professionals can continue to support their leadership teams as we look to the future.  There will be no shortage of best practice sharing and strategizing for the future.  We have also built in time for Q&A, so our audience members can ask any burning questions they might have from this tremendous group of leaders. 

    This session will be one for the books, so don't miss it!

    Learning Objectives:

    1. Gain an understanding of business trends in Delaware and how HR can support those efforts

    2. Best practice sharing around technology and the employment experience in a digital age

    3. Understand the partnership between C-suite leaders and Human Resources

    Target Audience:



    Wali Rushdan, Moderator

    Jennifer McClure from Unbridled Talent & DisruptHR (Panelist)

    Doneene Damo, EVP of Richards Layton & Finger (Panelist)

    Deborah Bagatta-Bowles, CEO of YMCA Delaware (Panelist)

    Todd Bavol, CEO of Integrity Staffing (Panelist)



    Wali Rushdan


    Jennifer McClure

    Unbridled Talent & DisruptHR


    Doneene Damo

    Richards Layton & Finger


    Deborah Bagatta-Bowles

    YMCA Delaware


    Todd Bavol

    Intergrity Staffing 

    Wali Rushdan, Moderator
    Wali handles a variety of litigation and transactional matters in the areas of commercial law, intellectual property law, real estate condemnations and entertainment law.

    Prior to law school, Wali served as a federal caseworker for the Office of U.S. Senator Thomas R. Carper, and was a former intern for the Attorneys General Office of Delaware.
    During law school, Wali was a Marshall-Brennan Constitutional Law Fellow, a student attorney in the Rutgers Camden Children’s Justice Clinic, President of the Black Law Students’ Association, and Business Editor for the Rutgers Journal of Law and Public Policy. Wali was selected for the school’s competitive Mock Trial Team in 2011, and was also a Finalist and Best Oralist in the 2012 Rutgers Camden Law School Hunter Moot Court Competition. Wali spent time studying abroad in Cape Town, South Africa and Caen, France.  Wali also served as an extern for the Honorable Karen Williams of the District Court of New Jersey.

    Wali has a wide range of experience assisting organizations in volunteer and leadership capacities. Wali has organized large auctions benefiting students pursuing public interest law careers, as well as banquets supporting access to higher education for disadvantaged youth. He is a former co-chair and current board member of the Achievers Inc., a self- development and leadership training program for young men in Delaware. Wali is a former chairman of the Provincial Political Awareness Committee of Kappa Alpha Psi Fraternity, Inc., as well as a former board member for Mainstream Leadership LLC.

    Jennifer McClure

    Jennifer McClure is an entrepreneur, international keynote speaker, leadership success coach, and former HR executive who works with business leaders to build careers that they love, and lives that matter.

    As CEO of Unbridled Talent LLC, Jennifer is recognized as an influencer and expert on the future of work, innovative people strategies, and strategic leadership. She is a top-rated keynote speaker and trainer who has delivered high-impact programs to over 50,000 people in 9 countries, and on 4 continents. Jennifer has coached and mentored multiple leaders and executives in small, medium, and Fortune 100 companies, and understands what it takes to succeed in today’s rapidly changing world.

    Jennifer is also the CEO & Chief Excitement Officer of DisruptHR LLC, an information exchange designed to energize, inform and empower HR leaders, business professionals, and community leaders who are interested in disruptive ideas, and moving the collective thinking forward when it comes to talent in the workplace. The DisruptHR global community includes events held in over 120 cities, and over 27 countries, which have produced over 1,800 informative, entertaining, and disruptive 5-minute talks that have been shared with the world.


    Website: http://disrupthr.co

    LinkedIn: https://www.linkedin.com/in/jennifermcclure

    Twitter: https://twitter.com/JenniferMcClure

    Facebook: https://www.facebook.com/UnbridledTalent

    Doneene Damo

    Doneene Keemer Damo is the executive vice president of the firm   and vice chair of the Corporate Trust and Agency Services group. She focuses her practice primarily on formation and operational issues relating   to Delaware statutory and common law trusts in all types of commercial and business transactions, representing issuers, underwriters, investors, and trustees. Doneene also represents banks and trust companies in connection with their trust and agency services under Delaware and New York law in various commercial transactions, including their roles as trustee, collateral agent, custodian, master servicer, depository agent, and exchange agent.

    Doneene’s varied corporate trust transactional practice includes asset- backed securities, including auto loans and leases, credit cards, student loans, residential mortgages, home equity loans, equipment leases, litigation settlements, insurance policies, and intellectual property; royalty trusts; liquidation trusts; and voting trusts. Doneene is also experienced in capital securities and hybrid capital securities; mutual funds,  exchange  traded funds, and private equity funds; and collateralized loan obligations, cross- border leasing transactions, project finance transactions, and defeasance transactions. In addition, Doneene represents health-care clients in all types of commercial and transactional matters, including the purchase and servicing of health-care receivables and the issuance of tax-exempt bonds.

    Deborah Bagatta-Bowles

    Deborah Bagatta-Bowles currently serves as President and CEO of the YMCA of Delaware, a leading non-profit organization committed to strengthening community through youth development, healthy living and social responsibility. She is not only the first woman to hold the President & CEO role in Delaware but she was also the first women to fill her three previous roles which include  CEO of YMCA of Central and Northern Westchester, NY;  Vice President for the West Side YMCA in New York City;  and  CEO of the YMCA of Middletown, NY. Deborah has been highly successful in advancing the Y cause in both urban and suburban settings through double digit membership growth, rebuilding community connections and trust, focused board development, all while restructuring debt and leading large annual and capital campaigns. Her passion is closely aligned with the Y Mission and Values as a place where people of all ages and backgrounds blend seamlessly, where different languages and cultures join together in the quest for a healthy life, and children and teenagers always have a safe place and caring adults. 

    Through her leadership, the Y of Delaware serves over 100,000 people each year and awards nearly $5.6 million dollars in financial assistance to its members and program participants.

    They are the largest nonprofit provider of healthy living programs in the state, providing families and individuals of all ages and abilities with evidence-based programs, including Diabetes Prevention and Healthy Weight and Your Child. Their newest program, LIVESTRONG at the YMCA, assists those who are living with, through, or beyond cancer to regain strength, fitness and quality of life.

    Deborah is dedicated to reducing summer learning loss and to closing the achievement gap - ensuring all children, regardless of their ability to pay, have access to quality after school care and summer day camp programs. In 2017, more than 16,500 youth were empowered through YMCA programs including After School Care, Preschool, Camp, Youth In Government, Black Achievers, Teen Leader Clubs, Counselors In Training and Summer Leadership Programs.

    Deborah is described as a tough but fair leader who enjoys her work and does her best to include an element of fun.  Because the work of the Y is so important to the entire state and our future, she continually challenges the staff and herself every day to seek new opportunities and to serve with excellence.  

    Deborah received her Bachelors and Masters degrees at Marist College in Poughkeepsie, New York. She lives with her husband in North Wilmington and has two adult daughters who were blessed to grow up surrounded by great role models in the YMCA.

    Todd Bavol

    Todd Bavol has built a company that specializes on the staffing industry niche of serving large, high-volume fulfilment facilities of leading online and traditional retailers.

    Todd has guided Integrity’s growth at double-digit rates for every one of the 21 consecutive years since its founding in 1997. He takes pride in that fact that Integrity has helped hundreds of thousands of people find work throughout the U.S. 

    In 2017, Integrity’s national footprint grew to 110 client locations in 23 states and provided over 170,000 job opportunities for its associates at various client locations all over the country.

    Integrity Staffing has been recognized by Staffing Industry Analysts (SIA) as the 11th largest light industrial staffing and talent engagement firm in the U.S., and currently has an overall market share of 2% of the entire U.S. Staffing Market.

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